It seems staff with the Town of High River have had to put up with some verbal abuse and aggressive behaviour from residents over snow removal this Winter.

The Town says they've seen record snowfall this year, and have been doing their best to keep up with it, but apparently that's not enough for some.

The Town says abusing staff isn't acceptable.

Mayor Craig Snodgrass says they have a zero tolerance policy when it comes to abuse of staff.

"Regardless of whether it's a loader driver trying to clear out a cul-de-sac, or if you walk into the Town Office. If you can't control your emotions, we're not dealing with you until you can. It's an absolute zero tolerance and if it gets to a certain level, we will phone the RCMP and we will press charges."

Officials say they're going to look at re-examining their snow removal policies going forward and will be acting on data being gathered by staff for next season.

In the meantime, they ask that crews be allowed to work without interruption and that residents, for their own safety, stay clear of equipment.

Concerns can be reported directly to the Town’s Operations Division at [email protected] or 403-652-4657. Visit the Town of High River website to learn more about Snow and Ice Control.


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